Returns and Exchanges

Mountain Rocky Ridge Lifestyles & Outfitters Return Policy

We want you to be happy with your purchase, so we offer a 5-day return policy on all items. To be eligible for a return, items must be in their original condition, with tags attached and packaging intact.

To return an item, please follow these steps:

1. Contact us within 5 days of receiving your order to request a return authorization.
2. Once you have received a return authorization, package your item securely and ship it back to us using a trackable shipping method.
3. Please include a copy of your receipt or packing slip in the package.

We will process your return within 5 business days of receiving it. Once your return has been processed, you will receive a full refund to your original form of payment.

Mountain Rocky Ridge Lifestyles & Outfitters Exchange Policy

We offer exchanges on all items, but only for the same item in a different size or for a damaged item. To exchange an item, please follow these steps:

1. Contact us within 5 days of receiving your order to request an exchange.
2. Once you have received an exchange authorization, package your item securely and ship it back to us using a trackable shipping method.
3. Please include a copy of your receipt or packing slip in the package.
4. Please indicate the size or style that you would like to exchange your item for on the return authorization form.

We will process your exchange within 5 business days of receiving it. Once your exchange has been processed, we will ship you the new item.

Please note:

• We do not offer refunds or exchanges on sale items.
• Shipping costs are not refundable.
• We are not responsible for lost or damaged packages.

If you have any questions about our return or exchange policy, please do not hesitate to contact us.